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I have installed the mobile application, what's next?
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This Quick Guide will help you set up your account and start monitoring your computers.
How can I remove an old computer that I no longer want to monitor?
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First uninstall PC Monitor from that computer then start the PC Monitor Manager on any other monitored computer. In the 'Account' tab click on 'Registered Computers' button then select and remove the computer you no longer want to monitor. You can only remove the computer once it's offline.
I'm sending a command from my mobile but it has no effect
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Make sure your device is authorized to send commands to that computer. Please check the Devices tab in PC Monitor Manager to control the list of devices that are authorized to send commands.
Can I rename a computer?
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Yes. Start the PC Monitor Manager on that computer and go to 'General' tab. On the top there is a text field for the computer name, change the default computer name to the new name you want.
How do I assign a computer to a specific group?
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Start the PC Monitor Manager on that computer and go to 'General' tab. On the top there is a text field for the group name, change the default group name to the group name you want.
How many computers can I monitor?
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You can monitor up to 3 computers for free. If you want to monitor more that 3 PC's you can use the PC Monitor application installed on the PC to get a new subscription or to upgrade/renew an existing subscription.
For large and mid-sized IT Departments that require a high level of flexibility and scalability we have designed PC Monitor Enterprise Server that can be hosted inside your organization.
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We welcome all your comments, suggestions, requests or any questions you might have. Please send them to support@mobilepcmonitor.com or visit our forum.
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